Arvizio announces new ‘Arvizio Instructor’ solution for Augmented Reality-based remote assistance

In Augmented Reality and Mixed Reality News

December 2, 2021 – Arvizio, a provider of augmented and mixed reality (AR/MR) solutions for the enterprise, has announced ‘Arvizio Instructor’, the company’s new solution that leverages AR to guide workers through task-oriented workflows combined with remote expert assistance from technicians for operational, maintenance, repair and training scenarios.

Arvizio states that its Instructor platform, along with the use of 3D digital twins in augmented reality, can assist technicians with step-by-step instructions to guide the repair, installation, or maintenance of equipment, and help to provide improvements in productivity, efficiency and safety.

Some of the capabilities of Arvizio Instructor include:

  • Step-by step AR work instructions with augmented reality overlays;
  • Digital twin workflows for interactive guidance using 3D models;
  • Authored workflows that can be shared by users across an organization;
  • QR code or model-based alignment with the real world;
  • AR content including 3D models, videos, images, documents, and annotations;
  • Remote expert collaboration with “see what I see” video and remote mark-ups.

“Demand for AR guided solutions is exploding due to limitations on travel due to Covid and a critical shortage of skilled experts”, said Jonathan Reeves, CEO of Arvizio. “With Arvizio Instructor we provide a hands-free, AR directed experience for on-site work with digital twins and intelligent AR overlays. The ability to combine 3D models and interactive annotations with on-demand remote expert collaboration provides a state-of-the-art solution for use across industries.”

The Arvizio Instructor solution is comprised of the following key elements:

  • Arvizio Instructor Authoring App: a PC-based application used to create guided workflows;
  • Arvizio Instructor AR App: an application for HoloLens 2 and other AR devices;
  • Arvizio Remote Expert App: PC-based or web-based tools used by remote experts to assist field workers.

Using Arvizio Instructor, a technician or operator is provided a real-time set of instructions that clearly indicate the actions to be taken at each step. This allows previously prepared maintenance, installation or training instructions to be superimposed on physical equipment, such as machinery in a factory, servers and networking systems in a datacenter, or equipment on location at remote customer facilities.

In addition to guided workflows, Arvizio Instructor provides real-time collaboration allowing field workers and remote experts to share information using video, audio, markups, and other tools to assist on-site workers. Therefore, specific operational procedures that require expert assistance for validation work or additional oversight can be seamlessly incorporated in workflows.

For more information about Arvizio and its augmented reality solutions for workforce remote assistance, please visit the company’s website.

Image credit: Arvizio

About the author

Sam Sprigg

Sam is the Founder and Managing Editor of Auganix. With a background in research and report writing, he has been covering XR industry news for the past seven years.