Resonai launches Vera Concierge, an AI-powered Augmented Reality digital concierge app for retail outlets and commercial buildings

In Augmented Reality News 

November 19, 2020 – Resonai, an artificial intelligence (AI) and computer vision company, has today announced the launch of Vera Concierge, a mobile application that uses augmented reality (AR) and AI to provide digital concierge services to visitors of retail outlets and commercial buildings. Built on Vera, Resonai’s enterprise platform that transforms any physical space into an intelligent digital environment, Vera Concierge provides personalized assistance, indoor navigation, and context-aware information through an easy-to-use AR interface. 

“Vera enables us to merge the digital and physical worlds so that devices and people operate seamlessly and we can create exciting new experiences for consumers and business,” said Emil Alon, CEO and Founder of Resonai. “Vera Concierge is a perfect example of the type of application that not only engages end users but also delivers real value to building owners and facilities managers. Once we transform physical spaces into intelligent digital environments, the number of applications we can create is practically limitless.” 

Vera Concierge is part of the Vera suite of applications for use within any commercial building. Other apps include Vera Universal Controller, which offers a way to manage and control all of a building’s IoT-enabled devices from a single, intelligent place; and Vera Maintenance Manager, which uses AR and building intelligence to automate a facility’s maintenance processes and improve the efficiency of its maintenance team. The applications draw on Vera’s 3D semantic understanding of an environment and positional tracking of users within it.

According to the company, building tenants and visitors can use Vera Concierge to check in or register upon their arrival, and get personalized, contactless information. The app provides turn-by-turn navigation that guides users to their destinations and offers helpful, context-aware AR content along the way at just the right time and location.

In a retail environment, for example, the app can provide consumers with important product information, deliver engaging, AR-based brand experiences, or simply point out where the restrooms and other facilities are located. The app provides real-time analytics on traffic flows, user behaviors, product interactions, and other valuable data as consumers move through a store or shopping mall, enabling managers to integrate brick and mortar data with ecommerce data to map the complete buyer journey.

Vera can also help to deliver new monetization opportunities for building owners by creating new digital real estate that can be monetized through promotions, sponsorships and branding opportunities. 

Commenting on the application of Vera within the commercial real estate sector, Johannes Hengelage, Innovation Manager, Operation and Maintenance at GOLDBECK Construction, said: “Goldbeck is committed to delivering the buildings of the future, and that begins with taking a very human-centric approach to technology and the next generation of smart commercial buildings.” He added, “Vera gives us the ability to digitize our buildings and roll out innovative applications such as Vera Concierge, Vera Maintenance Manager and others that not only deliver better work environments and experiences for tenants and visitors but also improve workflows and operational efficiencies for our facilities managers.”

Vera is a SaaS service that is managed by Vera Control, a desktop application that provides building administrators with a single place to manage all building operations. The Vera Control application allows for remote management capabilities of one single building or of a full portfolio, as well as accurate 3D visualization, management for all access and permissions, and access to real-time data analytics.

For more information on Resonai and its Vera platform, please visit the company’s website.

Image / video credit: Resonai / YouTube

About the author

Sam Sprigg

Sam is the Founder and Managing Editor of Auganix. With a background in research and report writing, he has been covering XR industry news for the past seven years.